Terms of Service

1. Introduction

Welcome to Tech Support Hub ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services, including our 24/7 IT support services provided by Indian developers ("Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this eligibility requirement and that you have the legal authority to enter into these Terms.

3. Service Description

Tech Support Hub provides 24/7 IT support services delivered by skilled Indian developers. Our Services include, but are not limited to:

• Technical troubleshooting and problem resolution
• Software development assistance
• Code review and optimization
• System architecture consultation
• Database management support
• Cloud infrastructure assistance
• DevOps and deployment support

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without notice.

4. User Accounts

Some of our Services may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

You are solely responsible for the content and information you provide through our Services, including any code, data, or other materials.

5. Payment Terms

Certain Services may require payment. By using our paid Services, you agree to pay all fees in accordance with the pricing and payment terms presented to you.

All payments are non-refundable unless otherwise specified in our refund policy or required by applicable law. We reserve the right to change our prices at any time, with notice provided on our website.

6. Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the exclusive property of Tech Support Hub or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You retain ownership of any intellectual property rights you hold in the content you submit through our Services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such content in connection with providing our Services.

7. Confidentiality

We understand the sensitive nature of the information you may share with us. We agree to maintain the confidentiality of your proprietary information and will not disclose it to third parties except as required to provide our Services or as required by law.

For more information on how we handle your data, please refer to our Privacy Policy.

8. Prohibited Conduct

You agree not to use our Services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our Services. Prohibited activities include, but are not limited to:

• Violating any applicable laws or regulations
• Infringing upon the intellectual property rights of others
• Transmitting malware, viruses, or other harmful code
• Attempting to gain unauthorized access to our systems or user accounts
• Harassing, threatening, or intimidating others
• Using our Services to develop or deploy applications that violate ethical standards

9. Limitation of Liability

To the maximum extent permitted by law, Tech Support Hub and our affiliates, officers, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use our Services
• Any conduct or content of any third party on our Services
• Any content obtained from our Services
• Unauthorized access, use, or alteration of your transmissions or content

Our total liability for any claims arising under these Terms shall not exceed the amount you paid to us for the Services giving rise to the claim in the 12 months preceding the event giving rise to the liability.

10. Indemnification

You agree to indemnify, defend, and hold harmless Tech Support Hub and our affiliates, officers, employees, agents, and partners from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any rights of another person or entity
• Your content or information provided through our Services

11. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

Upon termination, your right to use our Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes your acceptance of the new Terms.